Privacy Policy
(2023-10-20)
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Contact of the responsible party
The responsible party in accordance with the data protection regulation and the Federal Data Protection Act as well as any other applicable data protection laws is:
Enagic Europe GmbH
Immermannstr. 33
40210 Düsseldorf, Germany
Tel: +49-(0)211-93 65 70-00
Fax: +49-(0)211-93 65 70-27
Email: [email protected]
website: https://www.enagiceu.com
commercial register: Amtsgericht Düsseldorf HRB 58900 -
Contact of the Data Protection Officer
You can contact our company's data protection officer at the following address:
Enagic Europe GmbH
Immermannstr. 33
40210 Düsseldorf, Germany
Tel: +49-(0)211-93 65 70-00
Fax: +49-(0)211-93 65 70-27
Email: [email protected]
website: https://www.enagiceu.com
commercial register: Amtsgericht Düsseldorf HRB 58900 -
Data collection when visiting our website
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Extent of data processing
When you visit our website for informational purposes (i.e. not by registering or contacting us), the following information is automatically transmitted from your browser to our server:
- IP address of your computer
- Information about your browser
- Name of the website from which you are visiting us
- Name of the accessed offer page (URL) or the accessed file
- Date and time of your visit
- Amount of data transferred
- Status information such as error messages
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Legal basis for the processing of personal data
The legal basis for the data processing is Art. 6 para. 1 lit. f DSGVO.
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Purpose of data processing
The temporary storage of the IP address by the system is necessary so that the website can be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO lies in these purposes.
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Duration of data storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this applies when the respective session has ended.
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Use of cookies
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Extent of data processing
Our website uses cookies. Cookies are text files that are stored in or by the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows the browser to be uniquely identified when the website is visited again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies:
- Language Settings
- Items in Shopping Cart
- Log-In Information
When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this privacy policy.
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Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using technically unnecessary cookies is Art. 6 para. 1 lit. a DSGVO.
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Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognized even after a change of website. We require cookies for the following applications:
- Shopping cart
- Language settings
- Remembering search terms
The user data collected by technically necessary cookies are not used to create user profiles. For these purposes, our legitimate interest also lies in the processing of personal data pursuant to Art. 6 (1) lit. f DSGVO.
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Duration of storage
Cookies are stored on the user's computer and transmitted to our website. Therefore, you as a user also have full control over the use of cookies. You can disable or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, you may no longer be able to use all functions of the website in full.
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Registration
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Scope of Data Processing
On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. Your data will not be passed on to third parties.
The following personal data is collected during registration.
- First and last name
- Possible company name
- Telephone number
- E-mail address
- Password
- User type ( private customer/ business customer)
- Enagic ID
- Billing address
- Delivery address(es)
- Payment method (e.g. credit card info)
- Full name of Sponsor and/or Enroller
- Sponsor and/or Enroller Enagic ID
- Sponsor email
At the time of registration the following data is also saved:
- The user's IP address
- Registration time and date
As part of the registration process, the user's consent to the processing of this data is obtained.
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Legal basis for data processing
The legal basis for the processing of the data is regularly Art. 6 para. 1 lit. a DSGVO. If the registration is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.
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Purpose of data processing
Registration of the user is necessary to fulfill a contract with the user or to perform pre-contractual measures. On the website, as a registered user, you have the opportunity to purchase items. The personal data collected, such as name, address, e-mail address and telephone number, are necessary for the performance of the contract and pre-contractual negotiations, as well as for the purchase contract.
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Duration of storage, possibility of appeal and elimination
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case if the data collected during registration for the purpose of fulfilling the contract or for carrying out pre-contractual measures is no longer required for the fulfillment of the contract. Even after conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to fulfill contractual or legal obligations.
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Possibility of appeal and elimination
As a user, you have the option to cancel the registration at any time. You can change the data stored about you at any time except for “Line Change” and Sponsor/Enroller data. Insofar as the data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, early data deletion is only possible if no other contractual or legal obligations prevent deletion.
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Contact form and email contact
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Extent of data processing
On our website there is a contact form that can be used for electronic contact. If a user accepts this option, the data entered in the input mask is transmitted to us and stored.
This data is:
- name
- email address
- telephone number
- the message entered by the user in text form
At the time of sending the message, the following data is also stored:
- The user's IP address
- the time and date of your contact
For the processing of data in the context of the sending process, your consent is obtained and reference is made to this privacy policy. Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored. The data will not be passed on to third parties in this context. The data will be processed exclusively for the processing of your inquiries or your orders.
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Legal basis for data processing
The legal basis for the processing of data is regularly Art. 6 para. 1 lit. a DSGVO. The legal basis for the processing of data transmitted in the context of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
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Purpose of data processing
The processing of personal data from the input mask serves to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
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Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The contact is terminated when it can be inferred from the circumstances that the relevant matter has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
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Webanalysis through Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the EU or in other contracting states of the Agreement on the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
The purposes of data processing are to evaluate the use of the website and to compile reports on website activities. Based on the use of the website and the Internet, other related services shall then be provided.
The processing of the data is based on the consent of the user (Art. 6 para. 1 lit. a DSGVO).
The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing agreement with Google.
The deletion of the data takes place as soon as it is no longer required for our recording purposes.
The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser add-on to disable Google Analytics - Google Analytics Help.
With the help of the tracking tool Google Analytics, the behavior of visitors to the website can be evaluated and interests can be analyzed. For this purpose, we create a pseudonymous user profile.
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Your rights as an affected person
If your personal data is processed, you are the party concerned according to the GDPR and have the following rights with respect to the responsible party:
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Right of access by the data subject, Art. 15 GDPR
You have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and where that is the case, access to the personal data and the following information:
- the purposes for which the personal data are being processed;
- the categories of personal data that are being processed;
- the recipients or categories of recipient to whom the personal data have been or will be disclosed;
- the planned duration of the storage of your personal data or, if specific information is not available, the criteria for determining the duration of storage;
- the right to have your personal data amended or deleted, a right to a restriction of processing by the responsible party or a right to object to such processing;
- the right of appeal to a supervisory authority;
- all possible information about the data's source, where the personal data are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information about whether your personal data is or will be transferred to a third country or to an international organization. In this case, regarding the transfer, you can request the appropriate guarantees in accordance with Art. 46 GDPR.
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Right of rectification, Art. 16 GDPR
You have the right to have the responsible party amend and/or complete your personal data if they are incorrect or incomplete. The responsible party must make the correction without delay.
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Right to restriction of processing, Art. 18 GDPR
You may request a restriction of the processing of your personal data under the following conditions:
- if you contest the accuracy of your personal information for a period of time that enables the responsible party to verify the accuracy of your personal information;
- the processing is unlawful and you refuse to have your personal data deleted and instead request the restriction of use of the such data;
- the responsible party no longer requires your personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
- if you objected to the processing in accordance with Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the responsible party prevail over your reasons.
If the processing of your personal data has been restricted, this data may only be used with your consent or for the purposes of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or an EU member state.
If in accordance with the reasons mentioned above the processing has been restricted, you will be informed by the responsible party before the restriction is lifted.
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Right of erasure, Art. 17 GDPR
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Obligation for deletion
You may request the responsible party to delete your personal information without delay, and the responsible party is required to delete that information immediately if one of the following reasons is valid:
- Your personal data is no longer necessary for the purposes for which they were collected or otherwise processed;
- You revoke your consent to the processing according to Art. 6 para. 1 lit. a or Art. 9 para.2 lit. GDPR and there exist no other the legal basis for processing;
- You object to the processing in accordance with Art. 21 para. 1 GDPR and there are no overriding justifiable reasons for the processing, or you oppose processing in accordance with Art. 21 para. 2 GDPR
- Your personal data has been processed unlawfully
- The deletion of your personal data is required to fulfil a legal obligation under European Union law or the law of the member states to which the responsible party is subject.
- Your personal data was collected from offers by information services in accordance with Art. 8 (1) GDPR.
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Information to third parties
If the responsible party has made your personal data public and is obligated to delete them, in accordance with Article 17 (1) of the GDPR, the responsible party shall take appropriate measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have been identified as being affected, requesting deletion of any links to such personal data or of copies or replications of such personal data.
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Exceptions
The right of deletion of personal data does not exist if the processing is necessary:
- to exercise the right of freedom of expression and information;
- to fulfil a legal obligation required by laws of the European Union or of its member states to which the responsible party is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the responsible party;
- for reasons of public interest on the grounds of public health in accordance with Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to assert, exercise or defend legal claims.
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Notification obligation in connection with the rectification or erasure of personal data or the restriction of processing, Art. 19 GDPR
If you have exercised your right of amendment, deletion or restriction of processing to the responsible party, he/she is obliged to notify all recipients to whom your personal data have been disclosed to of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort. You have a right to be informed by the responsible party over these recipients.
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Right of data transferability, Art. 20 GDPR
You have the right to receive personally identifiable information you provide to the responsible party in a structured, established and machine-readable format. You also have the right to transfer this data to another responsible person without hindrance by the current responsible party, who is processing your personal data, providing that:
- the processing of a consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract in accordance with Art. 6 para. 1 lit. b GDPR is based and
- the processing is done using automated procedures.
In exercising this right, you also have the right to have your personal data be transmitted directly from one responsible party to another responsible party, as far as technically feasible. Freedoms and rights of other persons may not be thus affected.
The right of data transferability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the responsible party.
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Right of appeal, Art. 21 GDPR
You have the right at any time, for reasons that arise from your particular situation, to object to the processing of your personal data, which ensued in accordance with Art. 6 §1 lit. e or f DSGVO; this also applies to profiling based on these provisions.
The responsible party will no longer process your personal data unless he/she can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Notwithstanding of Directive 2002/58/EC, you have the option, in the context of the use of information services, of exercising your right to object through automated procedures that use technical specifications.
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Disclaimer rights to revoke data protection consent declaration, Art. 7 GDPR
You have the right to revoke your consent to data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
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Automated decision-making on a case-by-case basis, including profiling, Art. 22 GDPR
You have the right not to be subjected to an exclusively automated processing--including profiling--that will have legal effect or likewise affect you in a similar manner. This does not apply if the decision
- if it is required for the conclusion or performance of a contract between you and the responsible party,
- is permissible on the basis of legislation of the European Union or its member states to which the responsible party is subject, and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
- with your express consent.
However, these decisions may not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g applies and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.
In reference to the cases referred to in (1) and (3), the responsible party shall take reasonable steps to uphold the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the responsible party, to express his/her own position and bear on challenge of the decision.
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Right to appeal to a regulatory authority, Art. 77 GDPR
Without prejudice to any other administrative or legal redress, you shall have the right to appeal to a supervisory authority, in particular in the EU member state of your residence, place of work or place of alleged infringement, if you believe that the processing of your personal data violates DSGVO.
The regulatory authority to which the appeal has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy in accordance with Article 78 of the GDPR.
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