Política de privacidad

Enagic Europe GmbH Privacy Policy

(2022-11-29)

  1. Contact of the responsible party

    The responsible party in accordance with the data protection regulation and the Federal Data Protection Act as well as any other applicable data protection laws is:

    Enagic Europa GmbH
    Immermannstr. 33
    40210 Düsseldorf, Alemania
    Tel: +49-(0)211-93 65 70-00
    Fax: +49-(0)211-93 65 70-27
    Email: [email protected]
    website: https://www.enagiceu.com
    registro comercial: Tribunal de Distrito de Düsseldorf HRB 58900

  2. Contact of the Data Protection Officer

    Enagic Europa GmbH
    Immermannstr. 33
    40210 Düsseldorf, Alemania
    Tel: +49-(0)211-93 65 70-00
    Fax: +49-(0)211-93 65 70-27
    Email: [email protected]
    website: https://www.enagiceu.com
    registro comercial: Tribunal de Distrito de Düsseldorf HRB 58900

  3. Data collection when visiting our website

    1. Extent of data processing

      When you visit our website for informational purposes (i.e. not by registering or contacting us), the following information is automatically transmitted from your browser to our server:

      1. IP address of your computer
      2. Information about your browser
      3. Name of the website from which you are visiting us
      4. Name of the accessed offer page (URL) or the accessed file
      5. Date and time of your visit
      6. Amount of data transferred
      7. Status information such as error messages
    2. Legal basis for the processing of personal data

      The legal basis for the data processing is Art. 6 para. 1 lit. f DSGVO.

    3. Purpose of data processing

      The temporary storage of the IP address by the system is necessary so that the website can be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO lies in these purposes.

    4. Duration of data storage

      The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this applies when the respective session has ended.

  4. Use of cookies

    1. Extent of data processing

      Our website uses cookies. Cookies are text files that are stored in or by the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows the browser to be uniquely identified when the website is visited again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies:

      1. Language Settings
      2. Items in Shopping Cart
      3. Log-In Information

      When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this privacy policy.

    2. Legal basis for data processing

      The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using technically unnecessary cookies is Art. 6 para. 1 lit. a DSGVO.

    3. Purpose of data processing

      The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognized even after a change of website. We require cookies for the following applications:

      1. Shopping cart
      2. Language settings
      3. Remembering search terms

      The user data collected by technically necessary cookies are not used to create user profiles. For these purposes, our legitimate interest also lies in the processing of personal data pursuant to Art. 6 (1) lit. f DSGVO.

    4. Duration of storage, possibility of appeal and elimination

      Cookies are stored on the user's computer and transmitted to our website. Therefore, you as a user also have full control over the use of cookies. You can disable or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, you may no longer be able to use all functions of the website in full.

  5. Registro

    1. Scope of Data Processing

      On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. Your data will not be passed on to third parties.

      The following personal data is collected during registration.

      1. First and last name
      2. Possible company name
      3. Telephone number
      4. E-mail address
      5. Contraseña
      6. User type ( private customer/ business customer)
      7. ID Enagic
      8. Billing address
      9. Delivery address(es)
      10. Payment method (e.g. credit card info)
      11. Full name of Sponsor and/or Enroller
      12. Sponsor and/or Enroller Enagic ID
      13. Sponsor email

      En el momento del registro también se guardan los siguientes datos:

      1. The user's IP address
      2. Registration time and date

      As part of the registration process, the user's consent to the processing of this data is obtained.

    2. Legal basis for data processing

      The legal basis for the processing of the data is regularly Art. 6 para. 1 lit. a DSGVO. If the registration is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

    3. Purpose of data processing

      Registration of the user is necessary to fulfill a contract with the user or to perform pre-contractual measures. On the website, as a registered user, you have the opportunity to purchase items. The personal data collected, such as name, address, e-mail address and telephone number, are necessary for the performance of the contract and pre-contractual negotiations, as well as for the purchase contract.

    4. Duration of storage, possibility of appeal and elimination

      The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case if the data collected during registration for the purpose of fulfilling the contract or for carrying out pre-contractual measures is no longer required for the fulfillment of the contract. Even after conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to fulfill contractual or legal obligations.

    5. Possibility of appeal and elimination

      As a user, you have the option to cancel the registration at any time. You can change the data stored about you at any time except for “Line Change” and Sponsor/Enroller data. Insofar as the data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, early data deletion is only possible if no other contractual or legal obligations prevent deletion.

  6. Contact form and email contact

    1. Extent of data processing

      On our website there is a contact form that can be used for electronic contact. If a user accepts this option, the data entered in the input mask is transmitted to us and stored.

      1. name
      2. email address
      3. telephone number
      4. the message entered by the user in text form

      At the time of sending the message, the following data is also stored:

      1. The user's IP address
      2. the time and date of your contact

      For the processing of data in the context of the sending process, your consent is obtained and reference is made to this privacy policy. Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored. The data will not be passed on to third parties in this context. The data will be processed exclusively for the processing of your inquiries or your orders.

    2. Legal basis for data processing

      The legal basis for the processing of data is regularly Art. 6 para. 1 lit. a DSGVO. The legal basis for the processing of data transmitted in the context of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

    3. Purpose of data processing

      The processing of personal data from the input mask serves to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

    4. Duration of storage

      The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The contact is terminated when it can be inferred from the circumstances that the relevant matter has been conclusively clarified.

  7. Webanalysis through Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the EU or in other contracting states of the Agreement on the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

    The purposes of data processing are to evaluate the use of the website and to compile reports on website activities. Based on the use of the website and the Internet, other related services shall then be provided.

    The processing of the data is based on the consent of the user (Art. 6 para. 1 lit. a DSGVO).

    The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing agreement with Google.

    The deletion of the data takes place as soon as it is no longer required for our recording purposes.

    The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser add-on to disable Google Analytics - Google Analytics Help.

    With the help of the tracking tool Google Analytics, the behavior of visitors to the website can be evaluated and interests can be analyzed. For this purpose, we create a pseudonymous user profile.

  8. Your rights as an affected person

    Si se procesan sus datos personales, usted es la parte interesada de acuerdo con el GDPR y tiene los siguientes derechos con respecto a la parte responsable:

    1. Right of access by the data subject, Art. 15 GDPR

      Tiene derecho a obtener del responsable confirmación de si se están tratando o no datos personales que le conciernen y, en ese caso, acceso a los datos personales y a la siguiente información:

      1. the purposes for which the personal data are being processed;
      2. the categories of personal data that are being processed;
      3. the recipients or categories of recipient to whom the personal data have been or will be disclosed;
      4. the planned duration of the storage of your personal data or, if specific information is not available, the criteria for determining the duration of storage;
      5. the right to have your personal data amended or deleted, a right to a restriction of processing by the responsible party or a right to object to such processing;
      6. the right of appeal to a supervisory authority;
      7. all possible information about the data's source, where the personal data are not collected from the data subject, any available information as to their source;
      8. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

      Tiene derecho a solicitar información sobre si sus datos personales son o serán transferidos a un tercer país o a una organización internacional. En este caso, respecto a la transferencia, puede solicitar las garantías oportunas de acuerdo con el Art. 46 del RGPD.

    2. Right of rectification, Art. 16 GDPR

      Tiene derecho a que la parte responsable modifique y/o complete sus datos personales si son incorrectos o incompletos. La parte responsable debe hacer la corrección sin demora.

    3. Right to restriction of processing, Art. 18 GDPR

      Puede solicitar una restricción del procesamiento de sus datos personales en las siguientes condiciones:

      1. if you contest the accuracy of your personal information for a period of time that enables the responsible party to verify the accuracy of your personal information;
      2. the processing is unlawful and you refuse to have your personal data deleted and instead request the restriction of use of the such data;
      3. the responsible party no longer requires your personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
      4. if you objected to the processing in accordance with Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the responsible party prevail over your reasons.

      Si el procesamiento de sus datos personales ha sido restringido, estos datos solo podrán ser utilizados con su consentimiento o con el fin de hacer valer, ejercer o defender reclamaciones legales o proteger los derechos de otra persona física o jurídica o por motivos de importante interés público de la Unión Europea o un estado miembro de la UE.

      Si de acuerdo con las razones mencionadas anteriormente, el procesamiento se ha restringido, la parte responsable le informará antes de que se levante la restricción.

    4. Right of erasure, Art. 17 GDPR

      1. Obligation for deletion

        Puede solicitar a la parte responsable que elimine su información personal sin demora, y la parte responsable debe eliminar esa información de inmediato si una de las siguientes razones es válida:

        1. Your personal data is no longer necessary for the purposes for which they were collected or otherwise processed;
        2. You revoke your consent to the processing according to Art. 6 para. 1 lit. a or Art. 9 para.2 lit. GDPR and there exist no other the legal basis for processing;
        3. You object to the processing in accordance with Art. 21 para. 1 GDPR and there are no overriding justifiable reasons for the processing, or you oppose processing in accordance with Art. 21 para. 2 GDPR
        4. Your personal data has been processed unlawfully
        5. The deletion of your personal data is required to fulfil a legal obligation under European Union law or the law of the member states to which the responsible party is subject.
        6. Your personal data was collected from offers by information services in accordance with Art. 8 (1) GDPR.
      2. Information to third parties

        Si el responsable ha hecho públicos sus datos personales y está obligado a eliminarlos, de conformidad con el artículo 17 (1) del RGPD, el responsable tomará las medidas adecuadas, teniendo en cuenta la tecnología disponible y los costes de implementación, para informar controladores de datos que procesan los datos personales que se le ha identificado como afectado, solicitando la eliminación de cualquier enlace a dichos datos personales o de copias o réplicas de dichos datos personales.

      3. Exceptions

        El derecho de supresión de datos personales no existe si el tratamiento es necesario:

        1. to exercise the right of freedom of expression and information;
        2. to fulfil a legal obligation required by laws of the European Union or of its member states to which the responsible party is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the responsible party;
        3. for reasons of public interest on the grounds of public health in accordance with Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
        4. for archival purposes of public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
        5. to assert, exercise or defend legal claims.
    5. Notification obligation in connection with the rectification or erasure of personal data or the restriction of processing, Art. 19 GDPR

      Si ha ejercido su derecho de enmienda, supresión o restricción de procesamiento a la parte responsable, él/ella está en obligación de notificar a todos los destinatarios a los que se hayan comunicado sus datos personales sobre esta corrección o supresión de los datos o restricción de procesamiento, salvo que: esto resulte imposible o implique un esfuerzo desproporcionado. Tiene derecho a ser informado por la parte responsable sobre estos destinatarios.

    6. Right of data transferability, Art. 20 GDPR

      Tiene derecho a recibir información de identificación personal que proporcione a la parte responsable en un formato estructurado, establecido y legible por máquina. También tiene derecho a transferir estos datos a otro responsable sin impedimento del responsable actual, que está tratando sus datos personales, siempre que:

      1. the processing of a consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract in accordance with Art. 6 para. 1 lit. b GDPR is based and
      2. the processing is done using automated procedures.

      Al ejercer este derecho, también tiene derecho a que sus datos personales se transmitan directamente de un responsable a otro responsable, en la medida en que sea técnicamente posible. Por tanto, las libertades y los derechos de otras personas no pueden verse afectados.

      El derecho a la transferibilidad de datos no se aplica al procesamiento de datos personales necesarios para el desempeño de una tarea de interés público o en el ejercicio de la autoridad oficial delegada al responsable.

    7. Right of appeal, Art. 21 GDPR

      Tiene derecho en cualquier momento, por motivos que surjan de su situación particular, a oponerse al procesamiento de sus datos personales, que se produjo de conformidad con el Art. 6 §1 lit. e o f DSGVO; esto también se aplica a la elaboración de perfiles basados ​​en estas disposiciones.

      La parte responsable ya no procesará sus datos personales a menos que pueda demostrar motivos legítimos convincentes para el procesamiento que superen sus intereses, derechos y libertades, o que el procesamiento esté destinado a hacer valer, ejercer o defender reclamaciones legales.

      Si sus datos personales se procesan con fines de marketing directo, tiene derecho a oponerse en cualquier momento al procesamiento de sus datos personales con el fin de dicha publicidad; esto también se aplica a la elaboración de perfiles en la medida en que esté asociada con dicha publicidad directa.

      Si se opone al procesamiento con fines de marketing directo, sus datos personales ya no se procesarán para estos fines.

      A pesar de la Directiva 2002/58 /EC, tiene la opción, en el contexto del uso de los servicios de información, de ejercer su derecho de oposición mediante procedimientos automatizados que utilizan especificaciones técnicas.

    8. Disclaimer rights to revoke data protection consent declaration, Art. 7 GDPR

      Tiene derecho a revocar su consentimiento a la declaración de protección de datos en cualquier momento. La revocación del consentimiento no afecta la licitud del tratamiento realizado sobre la base del consentimiento hasta la revocación.

    9. Automated decision-making on a case-by-case basis, including profiling, Art. 22 GDPR

      Tiene derecho a no ser sometido a un procesamiento exclusivamente automatizado, incluida la elaboración de perfiles, que tenga efectos legales o lo afecte de manera similar. Esto no se aplica si la decisión

      • if it is required for the conclusion or performance of a contract between you and the responsible party,
      • is permissible on the basis of legislation of the European Union or its member states to which the responsible party is subject, and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
      • with your express consent.

      Sin embargo, estas decisiones no pueden basarse en categorías especiales de datos personales según el Art. 9 (1) GDPR, a menos que el Art. 9 (2) lit. a o g se aplique y se hayan tomado medidas razonables para proteger los derechos y libertades y sus intereses legítimos.

      En referencia a los casos mencionados en (1) y (3), la parte responsable tomará las medidas razonables para defender los derechos y libertades y sus intereses legítimos, incluido al menos el derecho a obtener la intervención de una persona por parte de la parte responsable, para expresar su propia posición e incidir en la impugnación de la decisión.

    10. Right to appeal to a regulatory authority, Art. 77 GDPR

      Sin perjuicio de cualquier otra reparación administrativa o legal, tendrá derecho a apelar ante una autoridad supervisora, en particular en el estado miembro de la UE de su residencia, lugar de trabajo o lugar de presunta infracción, si cree que el procesamiento de sus datos personales violan la DSGVO.

      La autoridad reguladora a la que se haya presentado el recurso informará al denunciante sobre el estado y los resultados de la denuncia, incluida la posibilidad de un recurso judicial de conformidad con el artículo 78 del GDPR.